Terms & Conditions

All users of this website agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. The term rabeanco.com or "us" or "we" refers to the owner of the website. The term "you" refers to the customer, user or viewer of our website.

 

Terms of Use

The content of the pages of this website is for your general information and personal use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

This website may also include links to other websites from time to time. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content(s) of the linked website(s).

You may not create a link to this website from another website or document and copy or modify any content(s) of our website rabeanco.com without rabeanco.com prior written consent.

You may not use any content(s) of this website to deal with any illegal action or unlawful activity.

You may not use any content(s) of rabeanco.com to solicit the performance of any illegal activity which infringes the rights of rabeanco.com

Your use of this website and any dispute arising out of such use of the website is subject to the Laws of Hong Kong Special Administrative Region.

rabeanco.com reserves the rights to make any changes to Terms & Conditions due to fast-changing e-commerce developments and we won’t notify or inform you after we made any changes to Terms & Conditions so please read our Terms & Conditions carefully prior to making any purchase(s) with us from time to time.

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Unless otherwise required by law the following Terms and Conditions, the Contract of Sale and our Privacy Policy govern your use of this website. They represent both rights and responsibilities of both you and us. If you use or consume this website you agree to be bound by all Terms and Conditions and if you make any single purchase at this web site which means that you agreed to the terms and conditions of the Contract of Sale.

Terms and Conditions apply to all purchase orders that you place on our website “rabeanco.com”, which is operated by S & W Handbags Limited. So please read all of our Terms & Conditions carefully prior to placing your purchase order(s) and make a printed copy as your future reference.

We shall not and won’t be responsible for any detriment incurred by reliance you place on this website or its contents.

 

Intellectual Property Rights

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Hong Kong and other copyright laws, and is the property of rabeanco.com.Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by rabeanco.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 

Trademarks

All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of rabeanco.com

 

Limitation of Liability

rabeanco.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even it has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Eligibility to Purchase & Registration

You are required to register with us and give us your basic information include name, shipping/postal address and email address as well as enter your payment information such as Credit Card/PayPal information prior to making a purchase with us. Therefore, you are 100% responsible for maintaining the confidentiality of your account on rabeanco.com. Account information include username, user ID, password are to prevent any unauthorized access to your account. By using our website rabeanco.com means that you accept the responsibility for all activities, i.e. making a purchase that occur under your account or password, so you shall take all necessary precautions to ensure that your username, user ID and password are kept confidential and secure from time to time. You are required to inform or notify us immediately if you have any reason to believe that your username, user ID and/or password has been hacked or dealt with any types of unauthorized activities.

You are required to provide correct shipping/postal address, receiver name and email address to assist us in providing prompt dispatch for all purchase orders. To update your user account information on rabeanco.com, please login to your account on rabeanco.com, and update it at any time. Furthermore, you are required to inform or notify us if there is any user account information update. RABEANCO reserves the rights to refuse any suspicious access to rabeanco.com, suspend or terminate any suspicious account(s), remove or edit all contents, or cancel purchase order(s) at our discretion. If we cancel any purchase order(s), no service charge will be applied.

 

Pricing & Content Policy

rabeanco.com reserves the rights to make all product information changes on rabeanco.com without giving any further notice to you.

We have put a lot of efforts into making all product information as accurate as possible. Nevertheless, some inaccuracies, typographical errors or misinterpretations may occur. We reserved the rights to correct such inaccuracies or typographical errors whenever they are identified. We make no representations and warranties about the suitability of this information. All depictions displayed on rabeanco.com are only for illustration purposes ONLY. Because of differences in picture inks, computer monitors, tablet computer monitors, smart phone monitors, mobile phone monitors or cell phone monitors and printer inks, colours of the actual product may vary from those you observed or viewed.

Prices, product colours, product descriptions, promotions, editions, versions and availabilities advertised are subject to change without giving notice in advance and we thereby reserved the rights to change all product prices on our website at any time. We always try our best to ensure all product prices are accurate, however, if an error is made and a product is listed at an incorrect price, we reserved the rights to refuse or cancel any purchase order(s) or accept further purchase order(s). If an order has been confirmed and charged to your Credit Card/PayPal Account/Other Payment Gateway Accounts, we would immediately contact you in respect of the requirements for the reimbursement of money paid.

All product prices on our website do not represent the full prices as there is a chance that your local customs may charge you an amount of Import Duty or VAT or whatever charges when they randomly inspect the imported parcels. RABEANCO is not responsible for it; we won’t reimburse you any Import Duty or VAT or whatever charges if your local customs charged you any Import Duty or VAT when your purchased item(s) arrive your shipping/postal address.

 

Third-Party Links

To provide increased value to our visitors and customers, rabeanco.com may link to sites operated by the third parties. However, even if the third party is affiliated with us, we have no control over these linking sites, and also all of which have separate privacy and data collection practices, independent of RABEANCO. These linking sites are only for your convenience and therefore you fully accept that you access them at your own risk.

 

Acceptance of Your Order

When you place a purchase order to buy any item on our website means that you made an offer to us to purchase such item. In other words, you place a purchase order means that you are providing the details that are legal, genuine, true, accurate, up to date, current and complete as well as that the credit card or PayPal Account details are correct as well as belonging to you. All purchase orders will be handled within 24 – 48 hours once we received the purchase payment. If you have any enquiries over any purchase order, you may contact us prior to making a purchase with us or after you made a purchase with us. Placing a purchase order on our website means that you have signed and agreed a contract to make an offer to purchase any item(s) with us, and therefore this contract will be valid and binding on both parties and cannot be changed, modified or varied unless we agreed to change, modify or vary it in writing or by email.

 

Shipping Terms & Conditions

Due to delivery & regulatory reasons, we accept orders from selected cities and countries only. The information on this site is governed by the Laws of Hong Kong Special Administrative Region.

 

Age Restrictions

We only accept orders from the customers at 18 years old or above, If you are under 18 years old, you may use this website with the involvement of a parent or guardian only. If you place a purchase order on rabeanco.com, it is a confirmation that you are of legal age. Should we suffer any loss or damage as a result of a transaction entered into by a person under 18 years old, we reserved the rights to seek full compensation for such loss or damage from the parents or guardians of the person who placed the order(s) on rabeanco.com,

 

Payment Security & Information

rabeanco.com is SSL (Secure Socket Layer) enabled and certified to ensure our customers to shop in a simple, secure and safe environment. Our website encrypts all sensitive information includes credit card information and personal information against data interception, online fraud, phishing, malware software and other viruses in order to protect online customers/buyers through preventing sensitive data leakage or potential financial loss.

Currently Credit Cards and PayPal are our accepted payment methods. When you make your purchase payment on our website rabeanco.com, Secure Socket Layer (SSL) encrypts your payment information you submit to our website. We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for any event(s) arising from unauthorized access of the information you provide.

 

Insurance & Shipping Information

RABEANCO insures each purchase to protect the customers against postal damage or shipped items lost in post. All purchase orders will be handled within 24 – 48 Hours once the purchase payment is received via any payment methods or payment gateways. All paid items will be sent out via our selected courier (i.e. Local/International Express Delivery). Total handling & delivery time is about 3 – 7 DAYS for global destinations. RABEANCO is not responsible for any delays or/and charges caused by your local customs clearance processes. If there is any shipped items lost in post, refund or replacement arrangements will be made. For shipping enquiries, please contact us via email: concierge@rabeanco.com

 

Coupon & Promo Code

Promo code and coupon code are non-transferable and there is no cash alternative. They cannot be used in conjunction with any other promotion codes or offers, and must be redeemed by the due date published, if provided. Coupon code and promo code are valid for selected products only. RABEANCO reserves the rights to modify or cancel them at any time.

 

Order Cancellation

If you placed a purchase order on our website but decided to cancel it due to some reasons, please contact our customer service team on concierge@rabeanco.com to cancel your purchase order as soon as possible so we can stop your purchase order from being dispatched as we always strive to send out our purchase orders in a timely manner as customer satisfaction is our prioritized concern. If your paid item has been sent out, you may return the item (with all original accessories, i.e. shoulder strap) back to us in brand new condition and original packaging within 7 DAYS from the date you received the item. Once the returned item arrived at our E-Commerce Department, a partial refund will be made within 3 working days. Postage and all payment service charges (i.e., PayPal, credit cards or taxes) are non-refundable as our company has already paid for these fees. If any returned items arrived in defective, broken or used conditions, we reserved the rights to reject issuing any refunds accordingly.

 

Return & Exchange Policy

Customer satisfaction is our prioritized concern, return or exchange arrangements will be made for any purchase order(s) under the following circumstances:

  1. Purchased item arrives in defective or broken condition
  2. Wrong item has been sent to the customer
  3. Purchased item damaged in transit

RABEANCO products are constructed using only the best materials including finely crafted with painstaking attention to detail and design and hand-finished to ensure the premium quality guaranteed by the RABEANCO trademark, and also the sheer layers of leather dye and protective coat applied onto the surface to allow the leather to maintain its natural finish. The presence of minor flaws, discreet shade differences and natural marking in the leather heighten the quality and uniqueness of the materials and should not be treated as defects. Random, small scratches and colour differences are only some of the identifying characteristics of genuine leather and should not be treated as defects.

Respectively, we are only liable for these three circumstances mentioned above if you can provide enough evidence and proof that your purchased item is not as described or in a condition which is totally different from our website promoted within 7 DAYS from the date you received the item from us.

 

Warranty Disclaimer

rabeanco.com makes no representations or warranty, either express, implied or statutory including but not limited to any implied warranties of merchant ability or fitness for a particular purpose. In no event will either party be liable to the other party for indirect, special, collateral, incidental or punitive damages in connection with or arising out of the website or any content(s), services performed or feature of the website. These excluded damages include but are not limited to outside computer time, loss of goodwill, loss of profits, loss of savings, loss of use, loss of corruption of data or interruption of business.

Participation Disclaimer

We do not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on our website, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on our website. However, we reserve the rights to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyrights, trademarks or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to us at our sole discretion.

 

Indemnification

You agree to indemnify, defend, and hold harmless RABEANCO, its parent organizations, subsidiaries, consultants, directors, employees, officers, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all claims, losses, damages, costs, liabilities, expenses but not limited to attorneys' fees, costs and legal fees arising from your use of this website or any content or feature on this website or resulting from any violation of our terms and conditions or any activity related to your RABEANCO account (including negligent or wrongful conduct) by you or any other person accessing our website when using your Internet account.